Support
Atbaag is a small team. We answer support email within a couple of days, usually faster.
How do I sign in?
Two options. Phone number — enter your number, we'll send a one-time code over WhatsApp or SMS. This unlocks the full app (Inner Circle, Network, friends). Sign in with Apple — one tap. With Apple alone you can browse and view City-tier ratings; to rate within Inner Circle / Network or add friends, you'll need to add and verify a phone number from Account.
What are Inner Circle, Network, and City?
They're the three trust tiers Atbaag shows on the map. Inner Circle is your direct friends — you see their actual rating next to their name. Network is friends-of-friends, shown as an anonymised aggregate (min. 2 raters before the score appears). City is the community average for whichever city the place sits in. Toggle the tier pills above the map to switch.
How do I add friends?
Open the Friends tab and tap Find from contacts. Atbaag reads your address book on-device, hashes each number with SHA-256, and only sends hashes to our server to find matches. The raw numbers and names never leave your phone. You can also search by phone number directly.
A restaurant I want to rate isn't on the map. Can I add it?
Yes. Open the search box at the top of the map, type the restaurant's name, and if nothing comes up you'll see an Add from online section with suggestions. Pick one and it's added immediately. You can also paste a maps share link from the same panel. If neither works, email us with the name and we'll add it manually.
How do I delete my account?
In the app, go to Account → Delete account and confirm. Everything — ratings, want-to-try list, friend connections, contact hashes — is erased immediately. There is no undo and no archived copy.
Can I edit or remove a rating?
Yes. Open the restaurant from the map or your My List tab and re-rate or clear your rating. The change propagates to your Inner Circle and Network scores immediately.
Which cities are covered?
v1 covers Madinah, Jeddah, and Riyadh — the three densest dining cities in Saudi Arabia. We'd rather have deep, curator-verified coverage of a few cities than a thin spread across many. If you'd like Atbaag in your city next, drop us a note — it helps us prioritise.
Something else?
Email [email protected] with your iPhone model, iOS version, and a brief description of what happened. Screenshots help.